Here's what our clients have to say.

“Samira Saldivar Was awsome .very professional and knowledgeable. She had all the answers to my questions. I would love for her to answer when anyone calls all the time .. she make the call feel as if you are talking with a family member . Thanks”

October 2, 2026

“This was as good a process as I’ve ever experienced. Patricia Alvarez proactively reached out to me to let me know my rate was going to increase. She shared a few other options with the same coverage with lower premiums. In a matter of a few emails, I was signed up at the best possible rate. Totally stress free. Thank you!”

September 30, 2026

“Excelente el servicio y acompañamiento que nos brindó la Srita. Patricia Álvarez, durante todo el proceso, siempre tuvo buena disposición e interés en aclarar todas las dudas relacionadas a la contratación.”

September 21, 2026

“Your staff Araceli Rogel has be a wonderful help. She's the best!”

September 11, 2026

“We have been with The Chavez group forever and we will not go anywhere else!!”

August 25, 2026

“I have had a number of unfortunate experiences with homeowners insurance agencies, so it is with genuine pleasure that I am sharing how easy it has been to work with the Chavez Group, and especially with their agent, Araceli Rogel. This is the person who got back to me right away every single time I reached out. She’s a relentless and dependable troubleshooter. So refreshing!”

August 21, 2026

“Patricia fue súper amable ayudándome con todas las dudas que tenía sobre mi seguro ! Muy recomendable!”

August 15, 2026

“I've been using Chavez Insurance Group for more than 10 years now, for my home and auto and can't be happier. Samira has been my contact since day one and she is wonderful, always on top of things and prompt to respond to all my questions, they also helped me when I opened my LLC and Maria Solis was the contact for that, no matter who the rep has been available for me they all have been amazing to work with, great customer service. I 100% recommend them.”

July 28, 2026

“Samira has done an excellent job of digging up 2025 very complex information to clarify some charges from my Mortgage co. She was very very patient and nice the whole time. The mystery of the charges and the reimbursement was solved. Thank you so much Samira.”

July 22, 2026

“Samira Saldivar provided valuable service and always supported our home and auto insurance needs.”

July 21, 2026

“I highly recommend Chavez Insurance! They’ve provided excellent service for Taco Express Restaurant—always professional, reliable, and quick to help. Their team makes the insurance process easy and stress-free. Great experience all around!”

July 15, 2026

“I am very grateful to Patricia Alvarez for all her help, really whenever I have any doubts, she answers my doubts with all the kindness in the world and gives me all the information I need.”

July 15, 2026

“Patricia and Araceli provided outstanding service. They were incredibly kind, professional, and attentive throughout the entire experience. They made everything easy and were always willing to help with a smile. I truly appreciate their excellent customer service. Highly recommended!”

July 15, 2026

“Samira has been awesome to work with. We moved here 4 years ago & didn’t know anyone or anything & Samira helped us tremendously”

July 15, 2026

“Busque en varias agencias en Austin y sinceramente fue la mejor en todos los sentidos, Patricia la señorita que me atendió, fue súper amable, paciente y no tardo nada en atenderme, estoy muy contenta”

July 13, 2026

“Highly recommended, Great service and guidance!”

March 27, 2026

“Excelente costumer service.”

March 27, 2026

“Good people.”

March 26, 2026

“Excelente customer service”

March 26, 2026

“We’ve been very pleased with all of the help we received from their staff. All four insurance needs have been handled with ease. Thanks!”

March 26, 2026

“An exceptional insurance agency I highly recommend for personal and business”

March 26, 2026

“I always get superior customer service from the staff. My questions are answered and any issues are resolved.”

March 26, 2026

“I appreciate the agency’s assistance whenever an issue has come up. I feel personally served”

January 25, 2026

“I've been a customer with Chavez for almost 30 years! They all treat me like family. If I call my situation is taken care of ASAP. I've referred many friends and family to Chavez. I wouldn't change insurance companies Chavez is the best 😊”

January 25, 2026

“Officer Manager Samira Saldivar is phenomenal! She assisted me in getting several quotes, finding a new policy, and even gave some very helpful advice on how to better cover my vehicle. She truly took the time to search for the best options for me. What stood out to me the most was her attention to detail and research into discrepencies. Which in turn, provided me with MORE coverage for less than what I was previously paying. What a blessing she is to us! Thank you Samira for working beyond your normal working hours just to help. God bless!”

August 11, 2025

“My daughter referred me to Chavez Insurance as she had a really good experience with this company. I worked with Bo Cordle, he was extremely helpful and was able to get the best rates for our auto and home insurance. He kept me informed of where we were in the process and provided assistance with completing required documents. The best customer service I have encountered in a long time. Thank you so much.”

August 8, 2025

“Worked with Bo at Chavez Insurance and he was extremely responsive and they were able to get me into a new policy that was significantly cheaper that my prior insurance company. Highly recommend!”

April 24, 2025

“As a business owner, I appreciate the quality of the service provided by the Chavez team as well as the time they took to understand my needs. Top notch organization.”

April 10, 2025

“Chavez Insurance Group has the best rates available in today’s market. Their service is impeccable and they go the extra mile for their clients.”

April 9, 2025

“Great team! They helped my dad find what he needed in car insurance and got him a great deal! Positive atmosphere!!”

March 21, 2025

“The very best experience we've ever had with an insurance agency. Felix Chavez and his associates are extremely efficient, they communicate very well, provide the best and most affordable insurance programs, and are just the most friendly and helpful group you'll ever find.”

March 18, 2025